BLINDZY PTY LTD (BLINDZY, we, us, or our) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website, place an order, request a quote, or interact with our services. Collection of Personal Information We may collect personal information including: • Full name • Phone number • Email address • Billing and delivery address • Payment details • Order history • Window measurements and product selections • IP address and browser information • Any other information you provide to us through our website, email, phone, or customer support channels You may choose not to provide certain information; however, this may limit our ability to provide products or services to you. How We Collect Information We collect personal information when you: • Visit our website • Place an online order • Request a quote • Contact customer support • Subscribe to marketing communications • Participate in promotions or surveys • Submit forms through our website We may also collect information automatically through cookies, analytics tools, and similar technologies. Use of Personal Information We may use your personal information to: • Process and deliver orders • Provide customer support • Communicate about your order or enquiry • Improve our website, products, and services • Send promotional offers and marketing communications • Detect fraud or security issues • Comply with legal obligations We will only use your personal information for purposes related to our business activities or as otherwise permitted by law. Marketing Communications BLINDZY may send promotional emails, SMS messages, or marketing communications about products, offers, and updates. You may opt out of marketing communications at any time by: • Clicking the unsubscribe link in emails • Contacting us directly • Replying STOP to SMS marketing messages where applicable Disclosure of Personal Information We may disclose your personal information to trusted third parties including: • Payment providers • Courier and delivery companies • Manufacturers and suppliers • IT service providers • Marketing and analytics providers • Professional advisers where required We only share information necessary for those parties to perform services on our behalf. We may also disclose personal information where required by law. Payment Security BLINDZY does not store complete credit card or payment information on our servers. Payments are processed securely through trusted third-party payment providers. Cookies & Website Analytics Our website may use cookies and similar technologies to: • Improve website functionality • Analyse website traffic and performance • Personalise your browsing experience • Support marketing and advertising activities You can disable cookies through your browser settings; however, some website features may not function properly. Data Storage & Security We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While we strive to protect your information, no online transmission or storage system can be guaranteed completely secure. Access & Correction You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated. To request access or corrections, please contact us using the details below. Third-Party Websites Our website may contain links to third-party websites. BLINDZY is not responsible for the privacy practices or content of external websites. Retention of Information We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Changes to This Privacy Policy BLINDZY may update this Privacy Policy from time to time. Updated versions will be published on our website. Your continued use of our services constitutes acceptance of any changes. Contact Us If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us: BLINDZY PTY LTD Victoria, Australia Email: info@blindzy.com.au Website: www.blindzy.com.au