Terms & Conditions

Our Terms & Conditions (Terms) govern your use of the BLINDZY PTY LTD website, online store, and DIY blinds ordering services. By accessing our website, requesting a quote, placing an order, or purchasing products from us, you agree to these Terms. If you do not agree, please refrain from using our services.

Ownership The BLINDZY PTY LTD website, online store, and all associated content are owned and operated by BLINDZY PTY LTD (BLINDZY). Use of Website

You may use our website for personal, non-commercial purposes only. You must not:

• Copy, reproduce, adapt, publish, post, frame, or distribute website content without permission.
• Interfere with or disrupt website functionality, security, or networks.
• Upload or transmit any offensive, illegal, or inappropriate material.
• Use the website in a way that breaches the rights of BLINDZY or any third party.
• Use the website in any way that violates these Terms or applicable laws.

Our Privacy Policy also applies to your use of the website and explains how we collect, store, and use your information.

Third-Party Links

Our website may include links to third-party websites. BLINDZY is not responsible for the content, accuracy, or practices of these websites. Visiting third-party links is at your own risk.

Intellectual Property

All images, graphics, text, logos, trademarks, product designs, guides, and website content are owned or licensed by BLINDZY. You may view content for personal use only; no other use is permitted without written consent.

DIY Blinds Service

BLINDZY provides made-to-measure DIY blinds and window furnishing products ordered online based on customer-supplied measurements and selections.

• Customers are responsible for providing accurate window measurements before placing an order.
• Measurement guides and instructions provided by BLINDZY are general guides only.
• BLINDZY is not responsible for incorrect sizing, installation issues, or product fitment problems resulting from inaccurate measurements supplied by the customer.
• Customers are responsible for ensuring products selected are suitable for their intended use and installation area.

Pricing, Products & Availability

• Prices, product availability, and promotional offers may change without notice.
• Product images, colours, and fabric textures are for illustration purposes only and may vary slightly from the final product.
• BLINDZY may alter, update, or discontinue products at any time.
• All products are custom-made according to the specifications submitted by the customer during the ordering process.

Orders & Payments

• Orders are confirmed only after full or partial payment has been successfully processed.
• Once a custom order has entered production, cancellations, changes, or refunds for change of mind may not be possible.
• Customers must carefully review all order details, including measurements, colour selections, control sides, and mounting options before confirming their purchase.

Shipping & Delivery

• Delivery timeframes are estimates only and may vary depending on manufacturing and courier delays.
• BLINDZY is not liable for delays caused by third-party couriers, weather events, or circumstances beyond our control.
• Customers must ensure delivery details are correct at the time of ordering.
• Risk and responsibility for products pass to the customer upon delivery.

Installation

• BLINDZY provides DIY products intended for self-installation unless otherwise stated.
• Installation instructions are provided as a guide only.
• Customers are responsible for ensuring blinds are installed safely and correctly.
• BLINDZY is not liable for damage, injury, or loss caused by improper installation.

Product Care & Child Safety

• Customers must follow all care and maintenance instructions provided with the products.
• Blind cords and chains may present a safety risk to children. Customers are responsible for ensuring safety devices are correctly installed and maintained in accordance with Australian safety standards.

Returns & Refunds

• Due to the customised nature of made-to-order blinds, change-of-mind returns are generally not accepted.
• Faulty, damaged, or incorrectly manufactured products must be reported within 7 days of delivery.
• Where required under Australian Consumer Law, BLINDZY will repair, replace, or refund faulty products.
• Minor variations in colour, texture, or fabric appearance are not considered faults.

Limitation of Liability

While we aim to provide accurate and up-to-date information, BLINDZY does not guarantee:

• Uninterrupted or error-free access to the website.
• Immediate correction of defects.
• That the website is free from viruses or harmful components.

To the extent permitted by law, BLINDZY is not liable for any indirect, incidental, or consequential loss arising from the use of our website, products, or DIY installation services, except where it was caused by our negligence, fraud, or wrongdoing. Your rights under Australian Consumer Law remain unaffected.

Termination of Access

BLINDZY may suspend or terminate website access if you breach these Terms & Conditions or engage in unlawful or disruptive conduct.

Changes to Terms

BLINDZY may update or modify these Terms & Conditions at any time. Your continued use of our website or services indicates acceptance of the updated Terms. It is your responsibility to review them regularly.

Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be handled exclusively by the courts of Victoria.

Product Images Disclaimer

Product images displayed on the BLINDZY website are for reference purposes only. Actual colours, fabrics, textures, materials, and product appearance may vary depending on manufacturer updates, screen settings, and lighting conditions.